TERMS & CONDITIONS
CUSTOMER CARE
At KALI & CO., we believe in more than just making high-quality, healthy treats for your furry companions - we're dedicated to providing an exceptional customer experience that reflects our passion for pets and their well-being.
Our Commitment to You
We understand that your pet is family, and we treat our customers with the same care and respect we would expect for our own.Whether you have a question about our products, need guidance on selecting the perfect treat for your dog, or require assistance with your order, our team is here to help.
What You Can Expect
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Prompt and Friendly Support: Our team is always ready to assist with your inquiries about our products, ingredients, or recommendations tailored to your pet's needs.
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Satisfaction Guarantee: We stand behind our treats! If you're not completely satisfied, let us know, we'll make it right
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Fast and Reliable Delivery or Pick-Up: We ensure your orders arrive on time and in perfect condition.
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Eco-Friendly Packaging and Ethical Sourcing: We care about the planet as much as we care about your pets, so we prioritize sustainable practices.
PRIVACY & SAFETY
At KALI & CO., we respect your privacy and are committed to protecting your personal information. Whether you're making a purchase, signing up for updates, or reaching out to us, we ensure that your data is handled with care and kept secure.
How We Protect Your Information
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Limited Data Collection - We only collect the information necessary to fulfill your orders and improve your shopping experience.
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No Third-Party Sharing - Your personal information is never sold or shared with third parties for marketing purposes.
Your Control, Your Choice
You have the right to access, update, or request the deletion of your personal data at any time. If you have any privacy concerns, feel free to contact us at kalicotoronto@gmail.com.
At KALI & CO., we prioritize transparency and security, ensuring that your shopping experience is safe and worry-free.
Get in Touch
We love hearing from fellow pet lovers! Whether you need assistance, want to share your pet's favourite treat, or just say hello, you can reach us via:
Email: kalicotoronto@gmail.com or krystle@kaliandco.ca
Social Media : kali_n_co on Instagram
At KALI & CO., we're more than just a brand- we're a community of pet lovers dedicated to giving dogs the best. Because every dog deserves a treat that's as special as they are!